Do your employees have a thorough understanding of the patient payment process, regulations, collections and more? We provide 50+ courses and 2 Learning Plans that cover the foundational concepts of the revenue cycle. This is designed for all employees involved in all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue. In other words, all those involved in the entire life of a patient account from creation to payment. We also offer a full complement of mastery skills courses, which will take your students deeper into understanding concepts within the revenue cycle.
The Revenue Cycle 101: Foundational Concepts program provides new employees with an introduction to the basics of the revenue cycle, cutting on-boarding time in half. The content focuses on the skills your employees need to contribute to your financial performance quickly and without taking up the time of senior members for new hire training. Some of the topics include Terminology, How Healthcare is Paid, Payer Verification, and Gathering Visit Information. It will take approximately 14 hours to complete. Recommended roles include Patient Access, Patient Billing, Physician Office Staff, HIM, Financial Counselors, and Customer Service.
The Revenue Cycle 201: Developing Skills program helps existing revenue cycle and patient access staff mature into even more productive contributors. These courses are a great way to validate and document their knowledge, as well. Some key topics addressed are Medicare, Patient Registration, Insurance Verification, Coordination of Benefits, and Medicare Secondary Payer (MSP). It will take approximately 19 hours to complete. Recommended roles include Patient Access, Patient Billing, Physician Office Staff, HIM, Financial Counselors, and Customer Service.
Revenue Cycle 301: Mastery Skills focuses on making sure your organization is capturing the most accurate reimbursement possible. The content focuses on key concepts in Collections, the UB Form, Bill Validation, and Payer Follow-Up. This program consists of 34 courses and will take approximately 19 hours to complete.
Revenue Cycle Annual Compliance provides a review of key regulations for your entire revenue cycle team. It is designed to be taken each year as part of your annual compliance training. This program consists of 8 courses and will take approximately 4 hours to complete.
Our revenue cycle management webinar series bring you the education you need from experts you know and trust--all at a great price. The best way to stay current and scratch the cost and inconvenience of the travel-- get the best value education now!
Successful medical collections require a staff with the skills to handle difficult situations and negotiations with patients. This training is designed to teach the learner to recognize and overcome common patient payment objections and excuses. Learn best practices in how to collect co-pays, deductibles, and co-insurances at the time of-service. Empower your staff with the skills to successfully collect payments during each face-to-face and phone-based patient interaction.
This learning plan is a continuation of the Workplace Communication Skills I learning plan delving deeper into the content covered in part 1 of this topic.
Does your staff understand basic coding, medical necessity and the Advanced Beneficiary Notice, as well as the importance of collecting payment from patients upon every visit? The complexities of teaching patient intake and billing processes is now incredibly easy. This learning plan will benefit all administrative staff. Approximate Completion Time: 5 Hours
The coding landscape in physician practices is changing rapidly under the new Quality Payment Program (QPP), enacted by the Medicare Access and CHIP Reauthorization Act (MACRA). Coder’s play a key role in the successful transition of physicians and providers to new payment methods. Fundamental concepts in value-based care and quality payment models require Professional fee coders and billers to shift from a procedural focus to a patient outcome focus. This course is designed to provide coders and other interested healthcare professionals with the knowledge required to apply their coding skills in a manner that continues to support changing payment rules.
Essential QPP concepts are presented from the viewpoint of the Centers for Medicare and Medicaid Services (CMS). This course includes detailed information in the reporting and scoring of clinical data as related to physicians’ payments under new payment tracks. Students will gain necessary insight leading to the ability to demonstrate their working knowledge and proficiency with MACRA. This is a self-led micro training course designed to deliver necessary insights in a condensed time frame. In most cases, the course is completed within 6 hours.